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By using our website you consent to our privacy policy guidelines This privacy policy document outlines how personal information is received and collected by www.IQSetters.com and how it is eventually used. We only collect information from users when they register on our site, or fill out a form requesting more details about the service or product on offer. The information we collect is used to personalize the user experience, improve the speed and quality of our service delivery, process transactions, and send emails about our new products and services or carry out tests that can improve the functioning of the website. We have a strong back-end technological infrastructure comprising of highly skilled and qualified professionals who ensure the safety of your personal information by implementing robust, secure processes.
Log Files This website makes use of log files that includes important information like Internet Protocol (IP) address, type of browser, ISP, time/date stamp, referring/exit pages and the quantum of clicks to analyse trends and thereby administer the site. This is primarily done to track user's movement around the site and gather information about the demographic profile of users. We do not collect any information that is personally identifiable like IP addresses.
We only use cookies to record information about user preferences, and customize web content based on the information sent by users through their browsers. Users, if they choose, can disable cookies through their individual browser options. For more information about cookie management, you should refer to the website of the specific browsers. Changes to our privacy policies will be communicated from time –to-time on this website and should you have any clarifications regarding our privacy policies, please email us at support@IQSetters.com
IQ-Caller/IQ-LMS is your intelligent caller and business communication companion. We are devoted to safeguarding your personal information because we respect your right to privacy. This Privacy Policy describes how we gather, utilize, and safeguard your information when you use the IQ-Caller/IQ-LMS mobile application.
The following areas will be governed by the privacy policy:
We may access and retain data about your call activities including incoming, outgoing, and missed calls when you use IQ-Caller/IQ-LMS. This helps us provide dialer functionality and improve your calling experience.
To allow you to monitor and manage previous calls within the app, we may collect and store call history details such as timestamp, duration, call type, and related contact information.
We may access contact details available on your device to help you search contacts, identify callers, and place calls directly from the app.
We may process notification and alert-related information to show incoming call screens, reminders, and important service updates.
When a feature requires it, we may process camera input for profile, verification, or communication workflows.
If location-based features are enabled, we may process location information, including background location where permitted by your device settings and consent.
We may process device and app status data needed to run foreground services, overlays, startup recovery, and background synchronization so core app services remain stable and reliable.
Provide and Improve Services: We use the collected information to deliver and enhance the features of IQ-Caller/IQ-LMS, ensuring a seamless and efficient calling experience.
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the security of your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.
IQ-Caller/IQ-LMS does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share your information only when required by law or to protect our rights.
In the IQ-Caller/IQ-LMS app, we collect and utilize specific information to enhance your calling and workflow experience and provide comprehensive functionality. The information we gather includes details from your call logs and contact list.
IQ-Caller/IQ-LMS requests only the permissions required to deliver dialer, caller identification, call management, and CRM/LMS workflow features. Permissions are requested at runtime where applicable, and users can decline permissions; however, related features may not function as expected without access.
Telephony and call permissions (such as call logs, phone state, phone numbers, call controls, and telecom services) are used only for core dialer and in-call features. Contact permissions are used to show and search saved contacts. Notification, vibration, and full-screen intent permissions are used for incoming call alerts. Foreground service permissions are used only while actively performing user-visible call and sync operations.
Location, microphone, camera, storage (legacy Android support), and battery optimization-related permissions are used only when a specific user action or enabled feature requires them (for example, location-enabled workflows, voice notes, profile updates, or media attachments). We do not sell personal data, and we apply data minimization, access control, and retention safeguards consistent with platform policy requirements.
IQ-Caller/IQ-LMS prioritizes user happiness and speedy issue resolution through our Grievance Redressal Policy. Users can report issues by email (support@IQSetters.in), in-app support, or our customer support hotline (8929-4060-40), including their name, contact information, issue description, and relevant screenshots. We notice complaints within 24 hours and attempt to resolve them within 7 business days, informing users of any delays. Unresolved complaints can be forwarded to our Grievance Redressal Officer’s email ID (vikrant@iqsetters.com), or you can visit us at Plot No. D-84, First Floor, Sector-2, Noida-201301, Uttar Pradesh. For feedback or additional assistance, please contact us at (support@IQSetters.in). Thank you for utilizing the IQ-Caller/IQ-LMS.
Our IQ-Caller/IQ-LMS service is intended for people aged 16 and up, or those who have reached the legal age of consent in their jurisdiction. We do not knowingly collect personally identifiable information from minors. If we discover that a user is under the legal age, we will remove their personal information from our records and systems. We may require age verification to ensure compliance. If you believe we obtained information from a minor, please contact us at support@IQSetters.in.
Thank you for using IQ-Caller/IQ-LMS. Your privacy is important to us, and we are committed to protecting your personal information while providing you with an exceptional calling experience.
